Determine what our goals is, write down, have a to-do-list every day, start working our list in the morning and tick off each task that we complete. To make an impact in the world, every activities we undertake in our life need to be aligned with our life purpose. Every day when we write and review our list of activities, its important to always ask ourselves how each activities aligns with our purpose. Aligning our activities to our goals during planning phase helps to keep us connected to…

Continue

If we going to fail, we should preferable fail in small things and get the big things right. Being so paranoid about making mistakes to a point where we don't actually make decisions is a fundamentally problematic leadership style. Businesses work because we deliver, so we've got to have a delivery mindset.

In business and in life it's very important that we set ourselves up for success. We do this through proper planning, preparation and by having the right team. Failure can also be avoided by having milestones to measure ourselves against throughout the project, rather than waiting till the end of the project. When we do fail it's important that we put the failure into perspective and find out the reasons why we failed and learn the lessons. Sometimes failure can keep us in touch with reality… Continue

A customer's experiences is the only reliable measure of the quality of your service. Service is not what we do, but what the customer feels. One of the surest ways to know how your customes experience your service is to ask your customers. Customers are exactly like you, they feel empowered when they know they have been heard and what they've said will make a different.

Smart entrepreneurs and business people know that when a customer complains it may be the second best time to win them over for life. The best time to win them over is at the first opportunity they come into contact with your business.

Self-belief goes a long way as ingredient to success in life. There is no one rout to success and there is no single way of reaching our goal. And our goal shift. So we have to appreciate that the road through life is not just one path.

People are the pinnacle of God's creation and we need to honour and affirm them more than money and all material things.when we care about people of our communities. They will take care of us. People need to know that we care for them as people - with their opinions and behaviours, not just as cannon fodder.

There's a different between failing at something specific and being a failure. We have to accept that in life we are not going to make the right calls all the time, there'll be instances where we make wrong calls. The key to success is to making more of the right decisions than bad ones. We need to knows why we failed at something and learn from it.

We must be careful of the clutter: firstly the clutter of the mind and secondly, the clutter of collecting things whether that's information or titles or degrees. Somewhere in that clutter we must find our own niche and our own space. Once we find our own space we must relate to other people but we must also give them the benefit of the doubt because they are entitled to their own ways of seeing the world.

The positive thing about younger people around our communities is that they think being a manager or being the soccer team owner is cool. In essence they think its cool to be in charge, which means they dream big. But they need to realize that they will never be in charge if they are just sitting around and doing nothing for themselves.

If we don't invest in the people of our communities, especially the young people, we won't have employees or clients in future. So we must take a long term view when we invest in the society.